Privacy Policy

Factory Mentor (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect information when you visit or contact us through factorymentor.com.

1. Information we may collect

We may collect personal information that you choose to provide, including:

• Your name
• Company name
• Email address
• Telephone number
• Information about your factory or manufacturing operation
• Details contained in enquiries or messages you send to us

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information and information about how you use the website.

2. How we use your information

We may use your information to:

• Respond to enquiries and requests
• Discuss our Factory Mentor services with you
• Provide information or support relating to our services
• Arrange consultations or meetings
• Improve our website and services
• Maintain appropriate business records
• Meet legal or regulatory requirements

We will only use your personal information where we have a lawful basis to do so.

3. Contact forms and enquiries

If you contact Factory Mentor through our website, the information you provide will be used to respond to your enquiry.

We will not sell, rent or otherwise trade your personal information to third parties.

4. Sharing your information

We may share personal information where necessary with trusted service providers who help us operate our website or business.

We may also disclose information where required to do so by law or where necessary to protect our legal rights.

5. How long we keep your information

We will only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including any legal, accounting or reporting requirements.

6. Cookies

Our website may use cookies and similar technologies to ensure the website functions correctly and to understand how visitors use the website.

You can control or restrict cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

7. Data security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Your rights

Under UK data protection law, you may have rights including:

• The right to request access to personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information in certain circumstances
• The right to restrict or object to certain processing
• The right to withdraw consent where processing is based on consent

If you would like to exercise any of these rights, please contact us.

9. Contact us

For privacy-related questions or requests, please contact:

Factory Mentor
Email: factorymentor@outlook.com

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.